Privacy Policy

We at Riordan Web Designs respect Your privacy. This Privacy Policy is designed to explain how We collect, use, share, and protect the personal information You provide to Us when You access Our website, purchase Our services, or engage with Us on social media, as well as Your rights to the information We collect.

Please read this Privacy Policy carefully. We will alert You to any changes by updating the "last updated" date at the top of this page. Any changes become effective immediately upon publication on Our website, and You waive specific notice of any changes by continuing to use and access Our site(s). You are deemed to have accepted any changes to any revised Privacy Policy by Your continued use of Our website after the revised Privacy Policy is posted.

Information That We Collect

We collect a variety of information from You when You visit Our website, inquire about Our services, or interact with Us on social media. By accepting this Privacy Policy, You are specifically consenting to Our collection of the data described below, to Our use of that data, to the processing of that data, and to Our sharing of that data with third-party processors as needed for Our legitimate business interests. The information We collect may include:

Personal Data

Personal Data is information that can be used to identify You specifically, including Your name, email address, telephone number, business name, website URL, or other identifying information. You consent to giving Us this information by providing it to Us voluntarily on Our website or through direct communications. You may provide this information when You submit a contact form, book a discovery call, join Our Priority List, subscribe to Our email list, or enter into a client agreement with Us. Your decision to disclose this data is entirely voluntary. You are under no obligation to provide this information, but Your refusal may prevent You from accessing certain services or resources from Our website.

Derivative Data

Derivative data is information that Our servers automatically collect about You when You access Our website, such as Your IP address, browser type, the dates and times that You access Our website, and the specific pages You view. If You are using a mobile device, Our servers may collect information about Your device name and type and other interactions with Our website. Derivative data may also include data collected by third-party service providers, such as analytics providers, and may include cookies, log data, or web beacons. Cookies are discussed more fully below. Derivative data collected by third-party service providers generally does not identify a specific individual.

Financial Data

Financial data is data related to Your payment method, such as credit card or bank transfer details. We collect financial data in order to allow You to purchase services from Our website. We store limited financial data. Most financial data is transferred to and processed by Our third-party payment processor(s). You should review these processors' Privacy Policies to determine how they use, disclose, and protect Your financial data. We currently use the following payment processor(s): Stripe. Stripe's Privacy Policy may be accessed at the following link: Stripe's Privacy Policy.

Social Networking Data

We may access personal information from social networking sites and apps, including Instagram, TikTok, LinkedIn, Facebook, or other social networking sites not named specifically here, which may include Your name, social network username, location, email address, age, gender, profile picture, and any other public information. If You do not want Us to access this information, please go to the specific social networking site and change Your privacy settings.

Mobile Device Data

If You use Our website via a mobile device, We may collect information about Your mobile device, including device ID, model and manufacturer, and location information.

Other Data

On occasion, You may give Us additional data in order to participate in a survey, giveaway, or feedback request. You will be prompted for this information and it will be clear that You are offering this kind of information voluntarily.

How We Use Your Information

Your information allows Us to offer You certain services, including the use of Our website, to fulfill Our obligations to You, to customize Your interaction with Our company, and to allow Us to suggest services We think might interest You. We generally store Your data and transmit it to a third party for processing. However, to the extent We process Your data, We do so to serve Our legitimate business interests.

Specifically, We may use the information and data described above to:

1. Create and administer Your account or client record; and
2. Deliver any services purchased by You; and
3. Correspond with You; and
4. Process payments; and
5. Contact You about new service offerings that We think You will be interested in; and
6. Interact with You via social media; and
7. Send You a newsletter, educational content, or updates about Our company or website; and
8. Deliver targeted advertising, if applicable; and
9. Request feedback from You about Our services; and
10. Notify You of updates to Our service offerings; and
11. Resolve disputes and troubleshoot any problems; and
12. Generate a profile personalized to You, so that future interactions with Our website will be more relevant; and
13. Compile anonymous statistical data for Our own use or for a third party's use; and
14. Assist law enforcement as necessary; and
15. Prevent fraudulent activity on Our website; and
16. Analyze trends to improve Our website and offerings.

Grounds for Using and Processing Your Data

The information We collect and store is used primarily to allow Us to offer services. In addition, Riordan Web Designs may collect, use, and process Your information based on the following grounds:

Legitimate Business Interests

We may use and process Your data for Our legitimate business interests, which include communicating with You, improving Our services, improving Our website, and providing You with the information or services that You have requested.

Performance of a Contract

We may use and process Your information to enter into a contract with You and to perform Our contractual obligations to You.

Consent

We may use Your data, or permit selected third parties to use Your data, based on Your consent to Our use and sharing of that data. You may withdraw Your consent at any time, but doing so may affect Your ability to use Our website or access Our services.

As Required by Law

We may also use or process Your data as required for Us to comply with legal obligations.

Why We Disclose Your Information

We may share Your information with third parties in certain situations. In particular, We may share Your data with third-party processors as needed to serve Our legitimate business interests, which include administration of Our website, entering into contracts with You, communicating with You, delivering Our services, protecting the security of Our company and website, and marketing additional services to You. The legal basis for Our disclosure of Your data is both Your consent to this Privacy Policy and Our own right to protect and promote Our legitimate business interests.

The following are specific reasons why We may share Your information:

Third Party Processing

We may disclose Your information to third parties who assist Us with various tasks, including payment processing, hosting services, email delivery, communications, and customer service. We do not authorize them to use or disclose Your personal information except in connection with providing Our company with their services.

By Law

We may share Your data as required by law or to respond to legal process, including a subpoena, or as necessary to protect the rights, property, and safety of others. This includes sharing information with other parties to prevent or address fraud.

To Protect Our Company

We may use Your information to protect Our company, including to investigate and remedy any violations of Our rights or policies. We may also disclose Your information as reasonably necessary to acquire and maintain insurance coverage, manage risks, obtain financial or legal advice, or to exercise or defend against legal claims.

Business Transfers

In the unlikely event Our company engages in a merger, acquisition, bankruptcy proceedings, dissolution, reorganization, or similar transaction or proceeding, We may transfer or share Your data as part of that proceeding. You acknowledge that such business transfers may occur and that Your personal information can continue to be stored, used, or processed as otherwise set forth in this Privacy Policy.

Advertisers

We may use third-party advertising companies to run and manage Our ads on platforms such as Facebook, Instagram, TikTok, and Google to produce ads that may appear when You visit Our website. These companies may use information about Your visit to Our website and other websites that are contained in web cookies to offer You personalized advertisements about goods and services that might interest You. You should consult the respective Privacy Policies of these third-party advertisers for more information on their practices and for instructions about how to opt out of certain practices.

External Links

Our website may include hyperlinks to other websites not controlled or operated by Us. We are not responsible for any damage or consequences You suffer by using these hyperlinks. We are not bound by the Privacy Policies of any third-party website that You access by a hyperlink, nor are they bound by ours. We encourage You to read the policies of those third-party websites before interacting with them.

Other Purposes

We may disclose Your personal data as necessary to comply with any legal obligation or to protect Your interests, or the vital interests of others or Our company.

Tracking Technologies

Log Files

Like many other websites, We make use of log files. These files merely log visitors to the site — usually a standard procedure for hosting companies and a part of hosting services' analytics. The information inside the log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date/time stamp, referring/exit pages, and possibly the number of clicks. This information is used to analyze trends, administer the site, track users' movement around the site, and gather demographic information. IP addresses and other such information are not linked to any information that is personally identifiable.

Cookies

We also use cookies — small text files sent to Us by Your computer — and web beacons to store certain information. We may use cookies to authenticate Your identity, to determine if You are logged onto Our website, for personalization, for security, for targeted advertising, or for analysis of the performance of Our website and services. We use cookies that are not specific to Your account but unique enough to allow Us to analyze general trends and use, and to customize Your interaction with Our website.

We may use any or all of the following types of cookies:

Essential Cookies

These cookies help Us run Our website and improve Your experience. They may allow content to load more quickly or allow You to access certain sections of Our website.

Functionality Cookies

These cookies allow Us to remember Your preferences from earlier visits to Our website so that You do not have to input the same information multiple times.

Social Media Cookies

These cookies allow Us to record when You have engaged with a social media tool while visiting Our website. The social media application may also share data with Us that You have allowed it to share. If You wish to change Your social media sharing settings, please visit the privacy settings of the social media network.

Advertising Cookies

We may work with third-party advertising partners who collect information about Your browsing habits on Our website in order to later display a relevant ad about Our services when You are on a third-party site such as a social media platform.

If You wish to disable cookies, You may do so through Your individual browser options. However, this may affect Your ability to use or access certain features of Our website. By continuing to use Our website and not disabling cookies on Your browser, You are consenting to Our use of cookies in accordance with the terms of this policy.

Pixel Tags

We may use a pixel tag, which is a small graphic file that allows Us to monitor the use of Our website and provides Us with information regarding Your interaction with the website. These tags may collect the IP address from the device You are using and the browser type. Pixel tags are also used by Our third-party partners to collect information when You visit Our website, and We may use this information to display targeted advertisements.

Email Confirmations

We may receive confirmations when You open an email from Us. This allows Us to determine if users are responding favorably to Our email communications and to improve those communications.

Other Technologies

Other data technologies may be used that collect comparable information for security, fraud detection, and similar purposes, to give Us information about Your use of Our website, and to improve Our website and service offerings to You.

Website Analytics

We may partner with third-party analytic companies, including Google Analytics. These analytic companies may also use cookies or other tracking technologies to analyze visitors' use of Our website and to better understand online activity. We do not transfer personal information to these third-party vendors. However, in order to access Our website, You must consent to the collection and use of Your information by these third-party analytic companies. You should review their Privacy Policy and contact them directly if You have questions.

You can opt out of having Your activity on Our website made available to Google Analytics by installing the Google Analytics opt-out browser add-on. For more information about Google's Privacy Policy, please visit: policies.google.com/privacy.

Processing Your Information

For the most part, We do not process Your information in-house, but transmit it to third-party processors for processing. For example, when Our payment processor takes Your payment information, they are a third-party processor. So in many instances, it will be necessary for Us to transmit Your information to a third-party processor, as We do not have the in-house capability to perform these functions.

However, We may, from time to time, process Your data internally. Our purposes in processing this information, if We do, is to administer, maintain, and improve Our website and offerings, to enter into contracts with You, to fulfill the terms of those contracts, to keep records of Our transactions and interactions, to be able to provide You with services, to comply with Our legal obligations, to obtain professional advice, and to protect the rights and interests of Our company, Our clients (including You), and any third parties. We may process the following data:

1. Data associated with Your inquiry or client record, such as Your name, email address, business name, and payment information.
2. Data about Your usage of Our website, such as Your IP address, geographical information, and how long You accessed Our website and what You viewed.
3. Data related to Your personal or business profile, such as Your name, email address, business name, website URL, or other details You have provided.
4. Data that You provide Us in the course of using Our services.
5. Data that You submit to Us when You make an inquiry regarding Our website or services.
6. Data related to Your transactions with Us, including Your purchase of Our services. This information may include contact details and payment information.
7. Data that You provide to Us when You subscribe to Our email list or newsletter, including Your email address and contact information.
8. Data that You submit to Us via correspondence, such as when You email Us with questions.
9. Any other data identified in this policy, for the purpose of complying with Our legal obligations, or to protect the vital interests of You or any other natural person.

International Data

Our website is hosted by servers located in the United States. Therefore, if You reside outside the U.S., some of Your data will be transferred internationally to and stored on those servers. In addition, We may use third-party processors and subcontractors located in the U.S. We use all reasonable methods to protect the safety of Your data during transfer, including hosting Our website on reputable servers and engaging reputable third-party processors. By using this site and providing Us with information, You consent to this transfer, processing, and storage of Your information in the U.S. Please be aware that:

• We may transfer data that We collect to locations outside of Our headquarters for processing or storing, and the data may be processed by Our staff or by third-party processors. By submitting Your personal data, You agree to this transfer, storing, and processing. We take all reasonable steps to make sure Your data is treated securely and in conformity with this Privacy Policy.
• Data that is provided to Us is stored on secure servers. Payment information and other sensitive data will be encrypted to ensure its safety.
• The transmission of data via the internet is never completely secure, and We cannot guarantee the security of data that is sent to Us electronically. Your transmission of data to Us is at Your own risk.

Data Retention

We retain personal data as long as it is needed to conduct Our legitimate business purposes or to comply with Our legal obligations, or until You ask Us to delete Your data. We will retain certain personal information indefinitely for the purposes of maintaining Your client record, unless and until You request deletion. Data that We gather for a specific and particular purpose will be kept for no longer than is necessary for that particular purpose. Data that is no longer needed by Us for any of the purposes listed above will be permanently deleted.

We will honor Your request to delete Your data unless We are required by law to retain access to the data. Note that We cannot control the retention policies of third parties. If You wish to have any third parties to whom We have transmitted Your data delete that data, You will need to contact those third parties directly. You may request from Us a list of all third parties to whom We have transmitted Your data.

Security of Your Information

We take all reasonable steps to protect Your personal data and keep Your information secure. We use recognized online secure payment systems and implement generally accepted standards of security to protect against personal data loss or misuse. However, no security measure is foolproof, and no method of data transmission can be guaranteed against interception or misuse. We cannot guarantee complete security of any information You transmit to Us.

We will notify You promptly of any known breach of Our security systems or Your data which might expose You to serious risk.

Children

This website is not designed for use by anyone under the age of 18, and We do not knowingly solicit personal data from minors. If You are under the age of 18, do not access or use Our website or related services. If You become aware that We have collected data from anyone under the age of 18, please contact Us so that We may delete that data.

Sensitive Data

We request that You do not submit any sensitive data to Us, via public postings, email correspondence, or any other method, including social security numbers, health data, genetic data, or information related to Your ethnic origin, religious beliefs, or criminal history. If You do send Us this information, then by doing so You are consenting to Our use, storage, and processing of this information in accordance with this Privacy Policy.

Your Rights

You have certain rights with respect to Your personal data, as outlined below. We reserve the right to request that You provide Us with evidence of Your identity before We take any action with respect to the exercise of Your data rights. Your rights may be restricted or nullified to the extent they conflict with Our compelling business interests, the public interest, or the law.

Update Account Information

You have the right to update or change any information You have provided to Us. To update or delete Your information, please contact Us at matt@riordanwebdesigns.com.

Confirm Personal Data and Its Use

You have the right to request that We confirm what data We hold about You and for what purposes. We will supply You with copies of Your personal data unless doing so would affect the rights and freedoms of others.

Change Consent

You have the right to change Your consent to Our use of Your information. In such cases, We may require You to remove Your account or record with Us, and You may not have full access to Our website or services.

Request a Copy of Data

You have the right to request a digital copy of the data that We hold about You. Your first request for a copy of Your personal data will be provided free of charge; subsequent requests may incur a reasonable fee.

Transfer Your Data

You have the right to request that We gather and transfer Your data to another controller, in a commonly used and machine-readable format, unless doing so would cause Us an undue burden.

Delete All Data

You have the right to request that We delete all data that We hold about You, and We must delete such data without undue delay. There are exceptions to this right, such as when keeping Your data is required by law, is required for compliance with a legal obligation, or is necessary for the exercise or defense of legal claims.

Emails and Communications

You may opt out of receiving future email correspondence from Us at any time by clicking the unsubscribe link in any email. You may also change Your communication preferences by contacting Us at matt@riordanwebdesigns.com.

Marketing Communications

You may opt out of receiving any marketing communications or having Your personal information used for marketing purposes by contacting Us at matt@riordanwebdesigns.com.

Complaints

If You are an EU resident, You have the right to complain to a supervising authority if You believe We are misusing Your data or have violated any of Your rights under this Privacy Policy or applicable law. You may do so in the EU member state in which You reside or in which the alleged infringement took place. If You are located outside the EU, You may have rights under privacy laws in the jurisdiction where You live.

California Privacy Rights

The State of California has established its own unique regulations that apply to California residents. We are compliant with the California Consumer Privacy Act of 2018, Cal. Civ. Code §§ 1798.100 et seq. (CCPA) as of its effective date of January 1, 2020.

Any California resident may request, free of charge, the personal information We have collected or stored about themselves or about a member of their household. For security purposes, We reserve the right to ask for verification of Your identity and proof of Your California residency at the time of Your request.

Any California resident has a right to request the personal data We have collected, or request deletion of the personal data We have collected, including but not limited to:

• Any personally identifying information, such as a real name, alias(es), mailing or resident address, IP address, email address, account name, biometrics, or any other data that could uniquely identify a California resident; and
• Commercial information, including services purchased, obtained, or considered, search history, interactions with Our website, or any other purchasing or browsing history of Our site; and
• Site comments made publicly or privately; and
• Geolocation data; and
• Professional or employment-related information; and
• Education information.

We do not plan on selling Your data. Regardless, any California resident can email Us at matt@riordanwebdesigns.com to explicitly request to opt out of any such sale of data.

California residents also have the option to request a full deletion of their account and any data We have collected and associated with them. We agree to comply with any data request or deletion made pursuant to the CCPA in a reasonable timeframe during normal business hours.

Newsletter Privacy

We offer the opportunity for You to voluntarily provide certain information to Us that is used for email and marketing purposes. This information includes, but is not limited to, Your name and email address. You will have an opportunity to unsubscribe from any future communications via email, but We reserve the right to maintain a database of past email subscribers. We reserve the right to use this information as reasonably necessary in Our business and as provided by law. Your information may be shared with reasonably necessary parties for the ordinary course of conducting Our business, such as through social media advertising or pay-per-click marketing campaigns.

Contact Information

If You have any questions about this Privacy Policy, please contact Us: